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Our reception desk at Pacific Coast Lodge and Backpackers is open daily from 8am until 9 pm. Our team is always more than happy to help you out with any questions. We can advise you on the best activities and attractions in the Bay of Plenty, give you our own brochure of the top 20 free or cheap things to do in the area as well as book any of the tours and/or bus trips for you.

We also offer FREE assistance with work if you are planning to stay for a longer period of time, and as we have been in the business a long time we have many contacts with local restaurants, bars, cafes, Agencies and Contractors that call us first looking for workers!

Check-in is daily from 2pm onwards, guests must check-out or extend their stay at reception before 10am. Late check-outs and after hour arrivals can be arranged on request. We have an on-site night-warden to help with after hour requests.

Kitchen area
The heart of the hostel will be our lodge kitchen. It's a great open space which guests often describe as a large and clean space to meet other travellers.  It is a well set up and welcoming area where there is plenty of space to cook, eat your meal or chat with other guests. You can dine at our huge Kauri table or enjoy the fresh air outside at the back courtyard.

The kitchen is equipped with two large commercial stoves, each with six gas hobs. You will find all the utensils you could need along with multiple microwaves, fridges, freezers and toasters. There is enough space for you to store your dry food and we always make sure we keep our herbs and spices rack well stocked up. For fresh herbs, you can help yourself in our garden!

Enjoy a good old Kiwi 'barbie' in summer! We have an outdoor BBQ for guests to use free of charge.

Broadband Internet
There is FREE unlimited ultrafast Viber internet! You can use your own mobile devices with our FREE unlimited WIFI within the hostel, or you can use one of our own computers. The computers are available 24 hours a day and there is also an option to print.

We offer FREE on-site off-street parking for our guests. There is also plenty of FREE street parking right out the front of the hostel and an area for large coaches and buses.

The Naked Bus and Intercity bus stop right outside the hostel! We are the main drop off and pick up point in Mount Maunganui.
The local bus, which is easily caught from downtown Tauranga, also stops outside the hostel. Catch the No. 1 or No. 2 bus to visit our backpackers in the Mount from Tauranga information centre.

Surf Boards
The Mount is all about the beach - we offer our guests FREE use of our surfboards! We have 4 long surf boards (for beginners), 2 short boards (for the experienced) and a few boogie boards that are available for guests to use at no charge, just a deposit. We also have 2 Torq boards which are excellent condition which we hire out at $35 for 4 hours.

Reading Room/Games Room
Next to our large kitchen, we have an extra room for those who would like to chill out on the sofa, read a book, use the Ping pong table or the many board games to play on those wet days. We also have a free book exchange with a large variety of books in many different languages. We also have a Spacies machine which kiwi kids in the 1970’s will remember! There is a dart board available outside.

Guest Lounge
On the first floor we have a spacious guest lounge. It is a great place to chill and relax on the couch after a big day exploring the area! Feel free to watch a movie, you can choose out of thousands DVD's for free!

We have a laundry room with multiple washing and drying machines for our guests to use. At the backside of the hostel we have washing lines where guests can dry their clothes as well. We sell washing powder at reception and also have an iron and iron board at your request.

For peace of mind, guests can store their valuables in our safe, free of charge. We have video surveillance throughout the hostel that is monitored. We also have a night-warden on duty after hours to deal with any issues that may arise.

Environmental awareness, Recycling/Sustainability
We live in a very beautiful country and we would like to keep it that way. We are very proud of our recycling system. We are limiting our footprint on this earth and therefore we ask our guests to do their part by conserving water and power and recycle as much waste as possible. We also have a Red Cross donation box in reception where guests can donate good quality unwanted items.