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Bookings & Enquiries

Bookings & Enquiries

Please contact Pacific Coast Lodge and Backpackers if you have any enquiries about your Mount Maunganui backpackers and lodge accommodation options - we'd love to hear from you!

We require photo ID - passport, 18+ card, or valid driver’s license to present on check in. Late check-ins are available on request.

Our office is open 8am to 9pm daily for check-ins, however rooms may not be available until after 2pm. (We can store your luggage while you wait).

If you wish to book AND pay cash on arrival, please CALL US Free phone 0800 6666 22 with your credit card details. Weekly Rates Available when booking by phone.

Email Us

Enquiry to Pacific Coast Lodge and Backpackers



Standard Cancellation Policy
Please note that all bookings require credit card details to secure the accommodation. We have a 24-hour Cancellation Policy, so if your plans change, you MUST call and cancel/amend your booking at least 24 hours prior to your day of arrival, or you will be charged for the first night's accommodation.

Long Weekends:
For all Public Holiday long weekends, we have a minimum 2-night stay requirement. This applies to: Anniversary Weekend, Waitangi Day, Easter, Queens Birthday and Labour Day.

Christmas / New Years
Our high-season period runs from the Boxing Day until the second Sunday in January. This year’s dates are: 26th December to 12th January.

Our rates will increase slightly during this time and we required a 50% non-refundable deposit to secure any beds during this time.

As per previous years, we set a few conditions in place to ensure a pleasant stay for all our guests.

Minimum Age:
For New Year's only: All guests are required to be over 21 years of age with valid photo ID (passport or drivers licence) to be produced upon arrival to avoid disappointment.

Minimum Stay:
For Christmas & New Year's: We have a minimum 3 night stay policy throughout this period, with no-one in our out on 1st January. We are open Christmas Day, and allow check ins on this day.

All groups with 6 or more people require someone to sign a group assurance form, and hand over credit card details.

Cancellation Policy during Christmas/New Year's:
If your plans change you MUST call and cancel at least 24hrs prior to arriving or you will be charged a further 20% on the balance of the booking.